Lab Lateral

 

IT Support Services

At Lab Lateral we have a dedicated IT Support Team that is equipped to help you deal with all your organisation's IT support requirements, leaving you to focus on your business. Whether you have a simple email problem or a potentially fatal network crash, we'll sort it out. Our engineers provide the knowledge and hands-on assistance needed to install, fix and maintain the hardware and software essential to keep your business running smoothly.

Our IT Support Services Team

Our IT technical support team are professionally trained in a wide variety of hardware and software technologies, including Microsoft and Linux, telecommunications and networking, hardware installations and software configuration. Each member of our IT Support Team is committed to keeping abreast of every advance and innovation in IT solutions & web development so you can be sure that we will give you the best IT support service advice on everything from critical software and server updates to whether to upgrade to the latest operating systems.

Based in Woking, Surrey, our team provides IT Technical Support Services & contract computer support  to businesses throughout South-East England and the London region.

Supporting Your IT Infrastructure

We're not just interested in fixing what's gone wrong; we also want to help get things right for you. When you partner with Lab Lateral for IT & Computer Support, we will happily provide a review of your existing systems & technical support and recommend upgrades or alterations to help you run your daily operations more efficiently. Our knowledge doesn't stop there. We can provide full management of your network infrastructure, enabling you to protect key data from external hackers and viruses, or open up secure channels so that your team can work remotely from home or on the move.

IT Service Level Agreements

Our flexible IT Support service packages are designed to meet the daily IT Support needs of small and large businesses alike. All our monthly computer support packages provide unlimited email and phone support, enabling our in-house IT Support consultants to provide remote IT Support from our offices. If we can't fix the problem over the phone, an IT Support engineer will be with you within four hours to diagnose and correct the fault. Our support service packages can be upgraded to include regular visits from our engineers, so that we can maintain your IT systems and stop problems before they start.

We offer a range of monthly IT support service packages to cover Applications, Networks and Infrastructure that can grow and change along with your needs.

For more information, or even just a chat, about how Lab Lateral can help with your IT Support solutions, contact our Surrey based IT Support Sales team on 01483 60 80 60.